Shipping policy
Shipping Policy
Thank you for shopping with JewelryLuxeUS.Shop. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below before placing your order.
Processing Time
All orders are processed within 3–5 business days. Because some of our products are personalized or made to order, additional processing time may occasionally be required.
Orders are not processed or shipped on weekends or public holidays.
Shipping & Delivery Times
Once your order has been processed and shipped, estimated delivery times are generally 7–20 business days, depending on your location and the shipping carrier.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to:
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Carrier delays
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Customs processing
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Weather conditions
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Holidays
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High order volumes
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Other circumstances beyond our control
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order details.
We may offer free shipping on qualifying orders, as indicated on our website or during checkout.
Order Tracking
Once your order has been shipped, tracking information will be provided when available. Please allow some time for tracking information to update after your shipment has been processed.
International Shipping
We may ship to selected international destinations. Customers are responsible for providing accurate shipping information and for any applicable customs duties, taxes, or import fees charged by their country.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before submitting your order. JewelryLuxeUS.Shop is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you, but changes cannot be guaranteed once an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, lost, or arrives damaged, please contact us and include your order number and any relevant details or photos. We will review the situation and work with you to find an appropriate solution.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact us through the contact information provided on JewelryLuxeUS.Shop.
Thank you for choosing JewelryLuxeUS.Shop!